Luxury Cupcake Boxes

A: • Pre-sales Service: A professional customer service team will handle customer inquiries, providing product catalogs, samples, quotations, and other materials. We will assist customers in clarifying their needs, determining product solutions, and answering questions regarding production processes, customization possibilities, and other related issues.
• In-sales Service: During production, we will provide real-time progress updates to customers. If customers require design adjustments or process optimizations, we will promptly coordinate with the factory to address these needs and assist customers in arranging inspections.
• After-sales Service: After product delivery, we will proactively follow up on customer usage experiences, handle after-sales issues such as product damage and quality disputes, provide professional answers to customer questions, and offer product optimization suggestions to long-term partners.

A: Yes. We support undertaking personalized design solutions for our clients. You only need to provide clear design drawings, renderings, or detailed design requirements. Our design and production teams will recreate the design effect based on the documents. If there are any unreasonable aspects in the design, we will communicate with you promptly and provide optimization suggestions.

A: Yes. Based on our clients' foreign trade testing needs, we can provide paper product samples of corresponding specifications and processes. You can test the samples for quality, performance, and compatibility. If any issues arise during testing, we will promptly communicate and make adjustments.